FAQ

You can fill our online registration form i.e. https://addmoneytransfer.com/register and transfer funds. You will need to upload your ID for verification purposes. That could be your Passport or Driving license. Once you are verified you will be able to start sending funds to your preferred account.

The internet has improved the way we live in so many ways. Such as communicating with our loved ones via chat apps or email and online shopping.

ADD wants to do the same for money transfer. Currently, money remittance for most migrant workers is still done via traditional brick-&-mortar model offered by high street remittance companies and banks. This traditional way of sending money is usually expensive and time consuming, requiring customers to submit physical documents and to go to high street shops/offices.

Our online service is simple to use, fast, secure and cheap. You can send money in a few mins in the comfort of your home or office using your mobile phone, tablet or laptop/PC anytime, day or night.

Yes, you will need to have your proof of ID regardless of any amount being sent. For transactions up to £2000 you will need to present Your Primary ID (Your Passport, Driving Licence, national ID card or any Government issued ID bearing your photograph, name and date of birth). For transactions from £2001 to £4500 you need to present your Primary ID and your Secondary ID (Proof of Address e.g. Utility bill not older than 3 months, council tax bill etc.) and for amounts greater than £4500 you will to present your primary and secondary ID, your bank statement or wages slip (Proof of Income) and for larger amounts you need to provide source and proof of funds along with a declaration form.

As part of Adale Dawit Dagnachew (ADD) Ltd’s customer due diligence measures, we must identify individuals. We obtain the following information of the private individual

• Full name,
• Date of birth
• We verify these using current government issued documents with the customer’s full name and photo and with a customer’s date of birth such as: a valid passport a valid photo card driving licence (full or provisional)

Funds are usually available on the same day.

It is displayed at the time when individuals enters the sending amount.

You may get in touch with us via our Contact Us page, call us 9.30am – 6.30pm at +4402089819734 or e-mail us at info@addmoneytransfer.com. We will be happy to assist you